We appreciate your patronage at Permanent Foodmates. Our goal is to provide a delightful dining experience. Please review our refund policy:
1.Cancellation Policy:
- To cancel an order, please contact us within 5 minutes of placing it.
- Cancellations made after 5 minutes may not be eligible for a refund.
2.Quality Concerns:
- If you're unsatisfied with the quality of your food, please notify us within 30 minutes of receiving your order.
- We may request a photo or return of the unsatisfactory item for verification.
3.Order Errors:
- In the event of a mistake on our part, such as wrong items or missing items, contact us immediately for a resolution.
- We'll work swiftly to correct the error or issue a refund.
4.Refund Process:
- Refunds will be processed through the original payment method.
- Please allow 3-5 business days for the refund to reflect in your account.
5.No-Refund Situations:
- Refunds may not be provided for orders that have already been consumed or partially consumed.
- Refunds are not applicable for dissatisfaction with personal taste preferences.
6.Contact Information:
- For refund requests or concerns, contact our customer support at +91 9958977994 within 48 hours of the order.
7.Policy Updates:
- We reserve the right to update or modify this refund policy. Any changes will be effective immediately.
Thank you for choosing Permanent Foodmates. We value your feedback and are committed to ensuring your satisfaction.
